DOOR SUPERVISOR DUTIES
1. Access Control
- Check IDs and verify the age of customers (especially in bars, clubs, or age-restricted venues).
- Control entry to prevent overcrowding.
- Maintain a guest list and enforce VIP or reservation policies.
2. Security Monitoring
- Patrol entrance areas, exits, and surrounding premises.
- Monitor for suspicious or potentially dangerous behavior.
- Respond quickly to incidents or disturbances.
3. Conflict Management
- Handle disputes or altercations professionally and calmly.
- De-escalate tense situations before they become physical.
- Evict disruptive or intoxicated individuals safely.
4. Health & Safety
- Ensure emergency exits are clear and accessible.
- Assist in emergency evacuations.
- Report hazards or unsafe conditions to management.
5. Reporting
- Keep incident logs and write detailed reports of any security breaches or incidents.
- Liaise with law enforcement if required.
6. Customer Service
- Provide guidance to visitors and answer questions politely.
- Maintain a professional and approachable demeanor to encourage a safe environment