Access Control

  • Monitor and control entry and exit points.
  • Verify identification of staff, visitors, and contractors.
  • Issue visitor passes and maintain access logs.

2. Patrolling

  • Conduct regular foot or vehicle patrols around the premises.
  • Check for signs of intrusion, damage, or suspicious activity.
  • Ensure all doors, windows, and gates are secure.

3. Surveillance Monitoring

  • Monitor CCTV cameras and alarm systems.
  • Respond quickly to unusual or suspicious movements.
  • Report equipment faults immediately.

4. Incident Response

  • Respond to emergencies such as fire, medical incidents, theft, or alarms.
  • Take appropriate action and follow established procedures.
  • Call emergency services when needed.

5. Reporting

  • Write incident reports and maintain accurate security records.
  • Report hazards, maintenance issues, or safety concerns.
  • Communicate effectively with supervisors and colleagues.

6. Customer Service

  • Assist visitors with directions and general enquiries.
  • Maintain a polite, professional presence at all times.
  • Provide reassurance and promote a safe environment.

7. Health & Safety

  • Ensure fire exits are clear and safety equipment is functional.
  • Support evacuation procedures during drills or emergencies.
  • Identify and report safety hazards.

8. Protection of Assets

  • Safeguard company property, equipment, and confidential information.
  • Prevent theft, vandalism, and unauthorized access.